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Gratitude and Administrative Officer

Competition:

NU 2024-21

Location

Carleton Place & District Memorial Hospital (CPDMH)

Program:

CPDMH Foundation

Position Type:

Permanent Full-Time

Salary Scale:

$24.62/hour - $28.21/hour

Start Date:

2024-11-04

Closing Date:

2024-11-22

The Carleton Place & District Memorial Hospital (CPDMH) Foundation is now hiring for this essential position; a role which is pivotal to achieving our charity’s mission and success. You will be ensuring our team is organized and able to consistently strengthen donor relations. Above all you will be hired for your passion, values and fit with our highly motivated team. If you have a love of building relationships, enjoy a customer-facing environment, are well organized, creative, and are looking for a supportive environment, this position is for YOU!

The Carleton Place & District Memorial Hospital (CPDMH) has a history of providing exceptional medical care to the area. The CPDMH Foundation was established in 1994 to strengthen the hospital’s ability to provide high quality health care for patients. Funds are raised for vital patient care equipment purchases, staff training, student bursaries and upgrades to the hospital facility.

Reporting directly to the CPDMH Foundation Manager of Engagement and Communications and working alongside our dynamic and energetic team, the Gratitude and Administrative Officer will provide exceptional customer service to our donors, be responsible for all aspects of office administration along with strategic planning and execution of program and gratitude initiatives with donors. You will work collaboratively with the Foundation team to support important organizational and fundraising programs with the goal of advancing and promoting our significant work.

This position plays a key role in executing the following key responsibilities:

· Responsible for maintenance and data entry of all donor information, while issuing receipts, letters, personalized, and tailored communications to donors in a timely manner.

· Provide office and administrative support to the team and program operations.

· Work to continually build a culture of gratitude and genuine appreciation at the CPDMH Foundation.

· Create and assist with the planning and execution of program and gratitude initiatives including communications and all donor appreciation events.

· Organize board meetings including scheduling, logistics, and the preparation and distribution of materials.

· Proactively track our donors’ journeys with attention to marking milestones and identifying potential new sources for fundraising.

Competencies and Personal Attributes:

· Commitment to excellence, customer service and quality donor experiences.

· Excellent writing, communication and organizational skills.

· Ability to promote creative, effective and respectful communication to foster relationships.

· Ability to work cooperatively and respectfully within a team environment.

· Effectively able to manage competing priorities and meet deadlines.

· Strong project management skills and proven ability to set priorities and meet deadlines with minimal supervision.

· Good decision-making skills, tactful, good listener, willingness to search out answers, ability to recognize when others need to be involved in activities or decisions.

· Strong interpersonal skills with the ability to build relationships and maintain professionalism.

Qualifications:

· Post-secondary degree or diploma in a relevant field.

· Minimum of three to five years professional experience in a non-profit or charitable organization with exposure to donor programs and philanthropy best practices.

· Advanced level of proficiency in MS Office and working knowledge of Donor Perfect or Raiser’s Edge required.

· Customer service experience in a professional environment is a must.

· Prior experience working in a staff capacity with donors, volunteers and/or board executives required.

Competitive compensation & benefits package which includes:

· Generous Employee & Family Extended Health and Dental Benefits available

· HOOPP (Healthcare of Ontario Pension Plan) defined pension plan

· EFAP (Employee and Family Assistance Program).

Please visit our website for more details about the Foundation: http://www.cpdmhfoundation.ca/

We thank all candidates who apply. Only those selected for an interview will be contacted.

We are committed to inclusive and accessible employment practices. If you require accommodation throughout any part of the recruitment process, please contact Human Resources at hr@mrha.ca to let us know how we may assist you.

Please note that according to MRHA Vaccination Policies, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Mississippi River Health Alliance (MRHA) is committed to fostering a culture of diversity, equity, inclusion and belonging. We believe that embracing diversity in all its forms enriches our workplace and enhances the quality of care we provide to our patients, residents and community. We are dedicated to creating an environment where every individual feels valued, respected and supported regardless of race, ethnicity, gender, sexual orientation, religion, age, ability or background. We aim to create a workplace where everyone can thrive and contribute to our shared mission of providing integrated health care that meets the evolving life-long needs of our communities.

 
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