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Registration

The Registration desk is located inside the Emergency entrance which is open 24 hours, seven days a week. During night time hours, you will need to ring the buzzer to be let in by the Emergency Room nursing staff. 

What to Bring

  • Ontario Health Card

  • Other Health Insurance Card

  • Medications

  • Medical Directives/Power of Attorney for Personal Care/Living Wills (if applicable)

Personal Items

You should bring only necessary personal toiletries such as a toothbrush, toothpaste, comb and brush, shaving items, or cosmetics (NO scented products, please). Please bring and inform staff of any assistive devices used routinely such as hearing aids, dentures and glasses.

Pay careful attention to where you place them, as they are all important to your comfort and well‐being. Although the hospital provides patient gowns, you may want your own pyjamas or nightgown together with a bathrobe and non-slip slippers.

You are fully responsible for any valuables or items that you choose to keep with you at your bed side. We strongly encourage you to leave your valuables at home, including jewellery, credit cards, and large sums of money.

Medications

Bring all current prescriptions and non-prescription medications, in their original containers.

Please tell your doctor and nurse if you are allergic to any medications or suffer from any other allergies. If you have any questions about your medications, your doctor, nurse, or hospital pharmacist will assist you.

What Not to Bring

Please do not bring: valuable papers or documents, scented personal care products, items of sentimental value, jewellery or expensive clothing, large amounts of cash, alcoholic beverages, TV-VCRs, radios, or plug-in appliances unless otherwise approved by staff. The hospital will not accept responsibility for patients’ personal items and valuables.

Patient Contact Person

It is very important to select someone to be your information contact, preferably a family member or a close friend. The name and telephone number of your contact person should be shared with your doctor and your nurse in charge.

Patient Identification

All patients will have a bracelet applied to their wrist that uniquely identifies the patient. Please wear this bracelet at all times as staff check the bracelet before treating you.

Staff will use two (2) patient identifiers to ensure the correct patient is being treated.

Outpatients will then report to the department they registered for.

Inpatients admitted directly from registration or from our emergency department will be taken to the unit by a nurse.